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  Financial Benefits to Joining a Chamber

Advocates of chambers of commerce have long believed that when a company is active in its local chamber,Schapiro Study
it is doing the right thing not only for the community but for its own success as well. While there is plenty
of evidence to show the impact of chambers of commerce on their communities, it is much harder to find
data that quantify the impact of belonging to a chamber. This study, commissioned by the American
Chamber of Commerce Executives with support from Small Business Network, Inc., is designed to do just
that: determine the real value to companies in terms of consumer outcomes of joining and being active in
their local chamber of commerce.

Here are some excerpts from the study:
• Most consumers (59%) think that being active in the local chamber of commerce is an effective
business strategy overall. It is 29% more effective, however, for communicating to consumers that a
company uses good business practices and 26% more effective for communicating that a business is
reputable.
• If a company shows that it is highly involved in its local chamber (e.g., sits on the chamber board),
consumers are 12% more likely to think that its products stack up better against its competition.
• When a consumer thinks that a company’s products stack up better against the competition because
the company is highly involved in its local chamber of commerce, it is because he or she infers that
the company is trustworthy, involved in the community, and is an industry leader.
• When consumers know that a restaurant franchise is a member of the chamber of commerce, they are
40% more likely to eat at the franchise in the next few months.
• When consumers know that an insurance company is a member of the chamber of commerce, they
are 43% more likely to consider buying insurance from it.
• When consumers know that a small business is a member of the chamber of commerce, they are 44%
more likely to think favorably of it and 63% more likely to purchase goods or services from the
company in the future.
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